Privacy Policy

Last Updated: January 1st, 2023

This Privacy Policy (“Policy”) governs the collection, use, and disclosure of personal information by ScreenFixing (“we,” “us,” or “our”) when you use our website or any of our services. By accessing or using our website or services, you acknowledge and agree to the practices described in this Policy.

Personal Information We Collect

When you use our website or services, we may collect certain personal information from you. Personal information refers to information that is linked or linkable to you and may include the following:

1. Online:
   • Internet Protocol (IP) address/location
   • Information provided by your internet browser or mobile device
   • Information entered while using our website or mobile applications
   By using our website or mobile application, you consent to the collection and use of this information in accordance with this Policy. Terms used in this Policy have the same meanings as in our Terms and Conditions, unless otherwise defined.
2. Log Information:We automatically gather and store certain information in our server logs to improve user experience, analyze user behavior, and comply with legal requirements. This information may include:
   • IP address
   • Unique Device Identifier
   • Content of web pages
   • Transactions with APIs (Application Program Interface) and IVR (Interactive Voice Response) systems
   • Activity and content of visitor interaction with call center representatives
   • Application usage activity
   • Hardware information and settings
   • Browser type and language
   • Date and time of your request
   • Referral URL
   • Saved search queries
3. Cookies, Pixel Tags, and Third-Party Accounts:We use cookies, pixel tags, and similar technologies on our websites to analyze trends, administer the site, deliver relevant advertising, and gather demographic information. Cookies are small data files stored on your local system. You can choose to accept or decline cookies in your web browser settings, although certain parts of our website may not function properly if cookies are disabled.Pixel tags (web beacons) help us track user interaction and engagement. They are embedded within content and do not deceive content recipients.If you use a third-party service (e.g., Google, Facebook) to create an account, we may receive personal information shared by that service, subject to their terms of service and privacy notice.
4. In Person or Over the Phone:When you receive services from us in-store or over the phone, we may collect personal information such as:
   • Name
   • Mailing address
   • Email address
   • Phone number
   • Device information (e.g., serial number)
   • Purchase records
   • Payment card information
   • Information necessary for device servicing
   • Video or audio recordings in our stores, where permitted by law

How We Use Your Personal Information

We may use your personal information to:

• Fulfill services
• Verify your identity
• Activate and maintain your account
• Provide technical support
• Protect and improve our services
• Send updates, notices, and information about our applications and services
• Respond to your inquiries and instructions
• Enforce applicable terms and conditions
• Comply with the law and defend our rights
• Analyze de-identified data for third-party services
• Protect against fraud and notify you of any known breaches
• Maintain the security and integrity of our systems and services

Sharing of Personal Information

We may share your personal information with affiliated companies and non-affiliated service providers to operate our services and for marketing purposes, ensuring they comply with this Policy. We may also disclose personal information to protect our legal rights, safety, and security, or in the event of a merger, sale, or transfer of assets.

Security

We implement reasonable security measures to protect personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

Changes to Privacy Policy

We may update this Policy periodically to reflect changes in our privacy practices. We will notify you of significant changes by posting the revised Policy on our website or through other reasonable means. We encourage you to review this Policy periodically to stay informed about how we collect, use, and protect your personal information.

Your Rights and Choices

You have the right to access, correct, or delete your personal information. You may also have the right to restrict or object to certain processing activities or request the transfer of your personal information to another party. To exercise these rights or make inquiries about your personal information, please contact us using the information provided at the end of this Policy.

Contact Us

If you have any questions or concerns about this Policy or our privacy practices, please contact us at:

ScreenFixing Address: 1267 Glenwood Ave SE, Atlanta, GA 30316 Email: info@screenfixing.com Phone: 404.969.6349

Please allow a reasonable time for us to respond to your inquiries.

Effective Date

This Privacy Policy is effective as of the last updated date mentioned at the top of this document.

By using our website or services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described herein.